Product Description
When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Onsite Service with Accidental Damage Protection, and vastly improve your product uptime. With high-quality remote assistance or convenient onsite support, help is there when you need it—so you can get back to work.
Key Features
- Remote problem diagnosis and support
- Onsite hardware support
- Faster tech support
- Escalation management
- Access to electronic support information and tools
- HP remote system access and support
- Accidental Damage Protection
Specifications
| General |
| Number of years |
5 year(s) |
| UNSPSC-code |
81111812 |
| Supplier features |
| Support type |
Onsite repair |
| Place of service |
Onsite |
| Warranty coverage |
In warranty |
| Coverage details |
Standard workdays – 9 hours |
| Duration |
5 years |
| Response time |
Next business day response |
| Service method |
Onsite repair |
| Additional information |
Excludes external monitor |
| Additional support option |
Accidental damage protection |
| Care Pack type |
Electronic |
| Coverage period (months) |
60 |
| Warranty type |
S |
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