Product Description
Limit interruptions with remote support and convenient onsite repairs—all thanks to AI-powered predictive issue detection, alerts and automation.[1,2]
Key Features
- Predictive AI-powered insights and proactive onsite support
- End user alerts and automated IT ticketing
- Remote problem diagnosis and support
- Onsite repair or replacement, anywhere work happens
- Defective Media Retention
Specifications
| General |
| Type |
On-site |
| Service type |
Next Business Day |
| Response time |
9 h |
| Number of years |
5 year(s) |
| On-site support |
Yes |
| UNSPSC-code |
81111812 |
| Supplier features |
| Support type |
Active Care |
| Place of service |
Remote and Onsite |
| Warranty coverage |
In warranty |
| Coverage details |
7 days a week – 24 hours |
| Duration |
5 years |
| Response time |
Next business day response |
| Service method |
Onsite and Predictive Support |
| Additional support option |
Defective media retention |
| Care Pack type |
Electronic |
| Coverage period (months) |
60 |
| Warranty type |
S |
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